What Streamflow cannot do
Streamflow is a non-custodial platform — all actions are executed directly on the blockchain. This means:
We cannot reverse or undo any transactions that have already been confirmed
We cannot recover stolen assets
We cannot access or regain control of your wallet on your behalf
This is a fundamental property of how blockchain works and applies to all platforms, not just Streamflow.
What may still be possible
Depending on how your contract was originally set up, you may be able to transfer the recipient address of a Token Lock or Vesting contract to a new, secure wallet.
⚠️ Important: This option is only available if the recipient transfer functionality was enabled at the time the contract was created. If it was not enabled, this action cannot be performed retroactively.
If you're unsure whether your contract has this option enabled, contact us at support@streamflow.finance and we'll check for you.
Immediate steps to take
If you believe your wallet has been compromised, act quickly:
Stop using the compromised wallet immediately — do not send any further transactions from it
Create a new wallet that has never been exposed or connected to any suspicious apps
Move any remaining accessible assets to the new wallet as soon as possible
Review all connected apps and permissions — revoke access to any application you don't recognize or no longer use. Tools like revoke.cash can help with this
Something we didn't cover?
We've tried to cover as much as possible in this guide, but there is always room for improvement. If we missed something, or you'd like to simply share your ideas, love, and support, email us at support@streamflow.finance
Someone will be in touch with you in no time. ✌️